INTRODUCTION
Most of us do not really understand what Human Resource (HR) work is. Until very recently, it is one profession where no formal qualifications are required. Many HR personnel worked their way up from the ranks. However, this trend is changing. Graduates with general degrees in Business Administration, Social Science or Human Resource Management can do well in this line. Traditionally, HR work involves basic activities like staff recruitment, salary, welfare, keeping records and general affairs such as provision of canteen, transportation and housing facilities for employees. Today, the work of HR personnel encompasses broader areas of activities.

JOB DESCRIPTION

(a) Human Resource Manager
- Recruits staff.
- Assigns the appropriate personnel to the most suitable position.
- Keeps staff records.
- Improves productivity and quality of staff by sending them for training.
- Plans and organises employee welfare programmes.
- Adopts sophisticated technology to provide higher quality products and services.
- Views the entire range of personnel practices and understands the organisation's culture so that he/she could facilitate changes.
- Develops and implements equal opportunity, anti-discriminatory and occupational health and safety regulations.
- Elicits commitment from employees by recognising the importance of 'shared values'.
- Provides a link between the management and unions.

(b) Training Manager
- Orientates new employees.
- Analyses the objectives of training according to the needs of the organisation.
- Designs and implements staff training programmes.
- Compiles training manuals to be used in trainings.
- Gets feedbacks and evaluates the effectiveness of training programmes.
- Obtains information on external courses and the latest technology to be recommended for future st